Terms of service

Last updated: May 21, 2026

Welcome to Don Fish Gear. By using our website or purchasing from us, you agree to these Terms of Service ("Terms"). If you do not agree, please do not use our website or services. These Terms apply to all visitors, customers, and users of the website.

1. About Us Don Fish Gear is a growing New Zealand-based fishing brand operated through Shopify. Throughout these Terms, "we", "us", and "our" refer to Don Fish Gear.

2. Use of Our Website By using this website, you confirm that you are at least 18 years old (or using the website with permission from a parent or guardian), that the information you provide is accurate and up to date, and that you will use the website lawfully and respectfully. You must not misuse the website, attempt to hack or disrupt it, upload harmful software, or use automated tools to scrape content without permission. We reserve the right to refuse service or cancel accounts and orders if misuse occurs.

3. Products & Availability We do our best to accurately display and describe our products. However, colours and appearance may vary depending on your screen or device, and product specifications, pricing, and availability may change without notice. We may discontinue products at any time, and all products are subject to availability.

4. Orders Placing an order does not guarantee acceptance, and we reserve the right to cancel or refuse any order at our discretion. By placing an order, you confirm that your payment and shipping details are correct and that your purchases are for personal use only unless agreed otherwise. Once an order has been packed or shipped, we may not be able to cancel it.

5. Pricing & Payments All prices are shown in New Zealand Dollars (NZD) unless otherwise stated. Prices may change without notice and may not include shipping costs, customs duties, or import taxes and fees. By completing a purchase, you agree to provide valid payment information and authorise us to charge the full amount of your order.

6. Shipping & Delivery Delivery timeframes are estimates only and are not guaranteed. We are not responsible for delays caused by couriers, customs, weather or natural events, or incorrect delivery information provided by the customer. Risk of loss or damage passes to you once the order has been handed to the courier.

7. Returns & Refunds Returns and refunds are handled in accordance with our Returns Policy. We reserve the right to decline returns that do not meet our policy conditions.

8. Intellectual Property All content on this website — including logos, photos, videos, product descriptions, graphics, and branding — belongs to Don Fish Gear unless otherwise stated. You can not copy, reproduce, sell, or reuse our content without prior written permission.

9. Third-Party Services & Links Our website may include links, tools, or services provided by third parties, including Shopify. We are not responsible for third-party websites, products, or services, and use of them is at your own risk.

10. Privacy Your use of our website is also governed by our Privacy Policy. By using our services, you agree that your information may be processed by Shopify and other trusted service providers to help operate our store.

11. User Content & Feedback If you submit reviews, comments, photos, or feedback to us, you grant us permission to use, share, repost, or display that content for marketing or business purposes. You agree not to submit content that is unlawful, misleading, abusive, or infringing.

12. Limitation of Liability To the fullest extent permitted by New Zealand law, our products and services are provided "as is" and we do not guarantee uninterrupted or error-free website access. We are not liable for indirect, incidental, or consequential losses arising from use of our website or products. Nothing in these Terms limits your rights under the New Zealand Consumer Guarantees Act 1993 where applicable.

13. Consumer Guarantees Act (NZ) If you are purchasing for personal use in New Zealand, you may have rights under the Consumer Guarantees Act 1993 and the Fair Trading Act 1986, and nothing in these Terms is intended to override those rights. If products are purchased for business purposes, the Consumer Guarantees Act may not apply where permitted by law.

14. Warranty Disclaimer Fishing products are used in harsh outdoor environments and may wear over time depending on use, care, and conditions. Unless required by New Zealand law, we do not provide additional warranties beyond those stated on the product listing. Customers are responsible for using products safely and appropriately.

15. Governing Law These Terms are governed by the laws of New Zealand.

16. Changes to These Terms We may update these Terms from time to time. Continued use of the website after changes are posted constitutes your acceptance of the updated Terms.

17. Contact Us If you have any questions about these Terms, please contact us at donfishgear@outlook.com